Refunds And Cancellation Policy

Cancellation Policy

All orders placed are treated as a contract between us and you (the customer) and subject within the terms and conditions established on this website, including this refund policy. “Cooling Off Rule” does not apply to orders made over the internet therefore we reserve the right to cancel orders.

Returns

Must Be Returns initiated within 30 days of your purchase.

Product must have original packaging.

Proof of purchase will be required for returns.

Buyer is responsible for return shipping charges to our return address. Please consider a carrier that offers valid tracking information to ensure your package was delivered to us.

All returns are subject to a $15 disposal fee.

How to Initiate a Return

To initiate a refund or exchange, please send an email to returns@byebyesnoring.com.

Please include the reason for return/exchange and order receipt.

Note that orders in transit cannot be cancelled and a return cannot be initiated until the item has been returned and inspected.

Refund Process and Method of Refund

Once the return has been approved, you will be able to ship the item back to us for inspection and disposal. We will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If return/exchange is approved, your refund will be processed within 3 business days. Please note that it may take an addition 3-5 business days to show up in your bank account after we process your refund.

Frequently Asked Questions: